Henrico

Make a Difference Where It Matters Most

Join a collaborative and mission-driven Child Protective Services team dedicated to strengthening families, protecting children, and supporting one another through meaningful work.

At Henrico CPS, we value:

• Team collaboration and peer support 
• Trauma-informed and family-centered practice 
• Professional growth and continuous learning 
• Respect for diverse perspectives and work styles 
• Innovation that helps staff focus on people, not paperwork 

Our Department also offers an AI-powered assistant designed specifically for frontline professionals, helping reduce administrative burden and saving staff up to 8 hours per week so they can focus on human-centered support and engagement.

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What You’ll Do

Child Protective Services Practice

• Conduct CPS family assessments and investigations 
• Engage children, families, schools, law enforcement, medical professionals, attorneys, courts and other community partners 
• Use a trauma-informed and child-centered approach in all interactions, completing trauma screenings and CANS assessments 
• Assess safety, risk, and protective factors to support informed decision-making 
• Transfer cases for ongoing services when appropriate 
• Participate in Multi-Disciplinary Team meetings & joint investigations with law enforcement and licensing authorities
• Coordinate and participate in Family Partnership Meetings 
• Prepare affidavits, petitions, and court reports, Provide testimony in civil and criminal proceedings 
• Maintain accurate, timely, and high-quality records in our CCWIS (OASIS)

Additional Responsibilities

• Provide child welfare on-call coverage approximately 14 nights annually (when fully staffed) 
• Participate in shelter team operations during emergency response activations 
• Assist with additional assignments and special projects as needed

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What We’re Looking For

We are seeking professionals who demonstrate:

• Strong critical thinking and sound judgment 
• Compassionate and effective communication skills 
• Ability to manage complex and emotionally demanding situations 
• Strong organizational and time-management abilities 
• Commitment to teamwork, accountability, and continuous improvement 
• Ability to work independently while remaining highly collaborative

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Ideal Knowledge & Experience

Successful candidates will bring knowledge of:

• Child welfare casework philosophy, methods, and best practices 
• Trauma-informed care and child/family dynamics 
• Current social, economic, and behavioral health concerns 
• Federal and state child welfare laws and regulations 
• Community resources and service systems 
• Report writing, documentation, and courtroom procedures

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Why Henrico CPS?

• Collaborative and supportive team culture 
• Opportunities for peer learning and professional development 
• Meaningful work with direct community impact 
• Innovative tools that reduce administrative burden 
• A workplace that values both accountability and employee well-being

If you are passionate about protecting children, supporting families, and working alongside a dedicated team of professionals, we encourage you to apply.

Positions from this posting may be filled as a Senior Family Services Specialist or Family Services Specialist II depending on the qualifications of the successful applicant and the needs of the organization at the time of hire.

For a Senior Family Services Specialist ($74,222.17 - $136,535.17): Four (4) year degree in a relevant human services field in accordance with VA Code § 63.2-219 and three (3) years of relevant social work experience; OR any equivalent combination of experience and training which provides the necessary knowledge, skills, and abilities.
 

For a Family Services Specialist II ($64,483.19 - $118,619.86): Four (4) year degree in a relevant human services field in accordance with VA Code § 63.2-219 and two (2) years of relevant social work experience; OR any equivalent combination of education, experience and training which provides the necessary knowledge, skills and abilities.

Valid driver's license to perform assigned duties at various locations.

Successful completion of all training requirements established pursuant to the VA 63.2-208. Standards for personnel.

Central Registry Check and Criminal history record check and fingerprinting of all employees in authorized and hourly safety sensitive positions.

Four (4) year degree in a relevant human services field in accordance with VA Code § 63.2-219, and three (3) years of relevant social work experience; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Applicants considered for employment must successfully complete the following background investigations/tests:

• Federal Bureau of Investigation (FBI) Criminal History Investigation
• State Police Criminal History Investigation
• Child Protective Services (CPS) Investigation (Dept. of Social Services, JRJDC, Juvenile Detention Home)