Henrico

Brief Description

We are seeking a highly organized and analytical Management Technician to support Treasury leadership through data-driven insights, workflow coordination, and operational analysis. This role plays a critical part in ensuring efficient workflow management, informed data driven decision-making, and effective implementation of organizational strategies across the division.

Detailed Description

• Support Treasury Division operations by collecting, organizing, and analyzing data that informs performance measurement and decision-making.
• Prepares routine and specialized reports, dashboards, and summaries to support management oversight and operational decision-making. Maintains and updates operational systems, tracking tools, and documentation to ensure accuracy, consistency, and accessibility.
• Assist in maintaining key systems, applications, dashboards, and workflow documentation.
• Contribute to continuous improvement efforts by recommending process, system, or reporting enhancements.
• Coordinate with internal teams to support projects, audits, compliance activities, and operational updates.
• Clearly communicate findings and insights to a variety of audiences, including those unfamiliar with raw data.
• Support policy, procedure, and workflow development by conducting research and documenting recommendations.
• Assists with customer service, payment processing, and other operational duties during peak activity periods.

Required Knowledge, Skills, and Abilities

• Knowledge of research methods, data gathering, and basic analytical techniques.
• Ability to compile, evaluate, interpret, and report data in a clear and organized manner.
• Proficiency with Microsoft Office applications and SharePoint; familiarity with data visualization tools preferred.
• Ability to prepare reports and materials suitable for use by management and cross-functional teams.
• Strong organizational skills and attention to detail; ability to manage multiple tasks and deadlines.
• Ability to work independently and exercise sound judgment and discretion.
• Ability to collaborate effectively with staff, other departments, and the public.

Additional coursework or a degree in business, finance, public administration, analytics, or a related field is welcomed but not required. Prior experience in a business or public-sector environment may also be helpful.

A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.

High school diploma or GED, and four (4) years of related administrative, program and/or clerical support experience; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Applicants considered for employment must successfully complete the following background investigations/tests:

• Federal Bureau of Investigation (FBI) Criminal History Investigation
• State Police Criminal History Investigation
• Child Protective Services (CPS) Investigation (Dept. of Social Services, JRJDC, Juvenile Detention Home)