Henrico

Key responsibilities of the Cashier Treasury Supervisory

• Leading daily cash operations to ensure accurate recording, balancing, and secure transfer of funds. Reviewing and verifying transaction activity, investigating variances, and enforcing compliance with financial regulations and security standards.
• Providing direct leadership and support to staff across multiple service locations, including performance oversight, operational guidance, and ongoing training to maintain procedural and regulatory compliance.
• Reviewing task assignments and personnel coverage to ensure efficient workflows and high-quality taxpayer service.
• Addressing escalated or complex customer matters through in‑person interactions, email correspondence, and telephone support.
• Compiling, analyzing, and communicating operational metrics and financial data to leadership through clear reporting and performance indicators, supporting transparency and continuous improvement.
• Developing, revising, and implementing operational guidelines, procedures, and internal safeguards to align with best practices and regulatory requirements.
• Collaborating with internal departments and external partners to improve revenue processing efficiency, ensure compliance with laws and payment standards, and support Treasury initiatives aligned with organizational goals.
• Performing other duties as assigned.

The expected hiring range will be at the lower end of the listed pay scale.

Important: Communications regarding your application will come from recruitment@henrico.gov and notifications@henrico.avature.net (our applicant tracking system). Please add both addresses to your safe sender list and check your spam or junk folder regularly.

Four (4) year degree in accounting, business management, or a related field preferred, and two (2) years of related work experience, including one (1) in a supervisory capacity; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Applicants considered for employment must successfully complete the following background investigations/tests:

• Federal Bureau of Investigation (FBI) Criminal History Investigation
• State Police Criminal History Investigation
• Child Protective Services (CPS) Investigation (Dept. of Social Services, JRJDC, Juvenile Detention Home)