Henrico

This is a front desk position. Primary responsibilities include checking people in and out for doctor and clinician appointments, collecting copays, scheduling return services and verifying and gathering demographic information.

• Provides specialized administrative support including preparing correspondence, reports, forms
• Serves as a primary point of contact for internal and external inquiries, providing information and explaining policies, procedures, and services. 
• Maintains appointment calendars, schedules meetings, and coordinates logistics.
• Operates a variety of office equipment and ensures proper maintenance.  
• Uses County systems and software to input, retrieve, verify, and research information. 
• Answers telephones, greets visitors, and routes inquiries appropriately.
• Considerable knowledge of modern office practices and procedures; strong understanding of departmental policies, procedures, and services; ability to relay procedures and instructions accurately.
• Strong Interpersonal, Communication and Customer Service skills; other duties as assigned. 

TB screening, Child Protective Search; A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.

High school diploma or GED, and four (4) years of relevant clerical or administrative support experience; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Applicants considered for employment must successfully complete the following background investigations/tests:

• Federal Bureau of Investigation (FBI) Criminal History Investigation
• State Police Criminal History Investigation
• Child Protective Services (CPS) Investigation (Dept. of Social Services, JRJDC, Juvenile Detention Home)