Henrico

• Working knowledge of laws, regulations, and procedures governing the Circuit Court Clerk’s Office; working knowledge of court organization, functions, jurisdiction, and authority; knowledge of modern office practices and account-keeping principles; ability to make accurate decisions based on laws, regulations, and office procedures; ability to work accurately under pressure.
• Proficient with standard business software, proprietary court systems, and office equipment; performs arithmetic computations quickly and accurately; types accurately.
• Communicates clearly and courteously, both verbally and in writing; provides professional service to a diverse public; explains payment plans and procedures in non-technical language; builds
• effective working relationships with colleagues, attorneys, and judges.
• Understands and follows complex instructions and policies; makes sound decisions independently within established laws and procedures; organizes work to meet deadlines.
• Non-supervisory; works independently with minimal supervision and collaboratively as part of a team; may provide guidance to less experienced staff during cross-training. Typically works in an office setting; may work in various locations based on operational needs and cross-training.
• Visual and hearing acuity sufficient to perform assigned duties; physical ability to perform routine office tasks including sitting, standing, typing, filing, and handling records and light materials.

Serves as a Deputy Clerk in the Civil Division.  Duties include, but are not limited to:

• Assisting customers in person, via phone, and via email
• Receipting and processing new cases
• Receiving and processing pleadings and court orders
• Opening and distributing mail
• Indexing, scanning, and verification of documents

Duties may also include:

• Composing written correspondence in response to requests from other agencies
• Updating the automated case management system with case dispositions
• Performing a myriad of other duties and/or special projects as necessary

Demonstrated skills in:

• Oral/written communication
• Multi-tasking in a fast-paced environment
• Meeting tight deadlines
• Attention to detail
• Outstanding public relation/customer service

The expected hiring range will be at the lower end of the listed pay scale.

A cover letter and resume are required.

A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.

Important: Communications regarding your application will come from recruitment@henrico.gov and notifications@henrico.avature.net (our applicant tracking system). Please add both addresses to your safe sender list and check your spam or junk folder regularly.

High school diploma or GED; four (4) year degree preferred; and four (4) years of responsible clerical experience, preferably in the Court system or the legal field; or some work experience in the Court system or the legal field with four year degree; OR: Any equivalent combination of experience and training which provides the necessary Knowledge, Skills, and Abilities.

Applicants considered for employment must successfully complete the following background investigations/tests:

• Federal Bureau of Investigation (FBI) Criminal History Investigation
• State Police Criminal History Investigation
• Child Protective Services (CPS) Investigation (Dept. of Social Services, JRJDC, Juvenile Detention Home)